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Privacy Policy

Effective Date: May 21, 2026 Last Updated: May 21, 2026

How we collect, use, store, share, and protect information when you visit our website, submit a form, book an appointment, or receive communications from The DRIPBaR Jacksonville.

The DRIPBaR Jacksonville

12675 Beach Blvd #101

Jacksonville, FL 32246

Phone: (904) 204-1541

This Privacy Policy explains how The DRIPBaR Jacksonville ("The DRIPBaR Jacksonville," "we," "us," or "our") collects, uses, stores, shares, and protects information when you visit our website, interact with our landing pages, submit forms, communicate with us, book appointments, receive marketing or service communications, or otherwise use our services.

This Privacy Policy is intended to apply to the Jacksonville, Florida location known as The DRIPBaR Jacksonville, including webpages and landing pages operated for or on behalf of this location, including jacksonville-tamaya-market.thedripbar.com and related campaign or booking pages that link to this Privacy Policy.

Please read this Privacy Policy carefully. By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Important Health Privacy Notice

The DRIPBaR Jacksonville provides wellness, IV therapy, injection, and related services that may involve health-related information. General browsing of our website does not require you to provide health information. However, if you request information, submit a lead form, book an appointment, complete an intake form, communicate with us about services, or receive services from us, we may collect information that relates to your wellness goals, service interests, appointment details, or health-related needs.

Some information collected in connection with treatment, payment, or health care operations may be considered protected health information, or "PHI," under the Health Insurance Portability and Accountability Act of 1996 and related regulations, commonly known as HIPAA, if HIPAA applies to the particular service, provider, or workflow. When HIPAA applies, PHI may be governed by our HIPAA Notice of Privacy Practices, patient intake documents, consent forms, and applicable HIPAA requirements in addition to this Privacy Policy.

This Privacy Policy is not intended to replace any HIPAA Notice of Privacy Practices that may apply to patient or client records. If there is a conflict between this Privacy Policy and a HIPAA Notice of Privacy Practices for PHI, the HIPAA Notice of Privacy Practices will govern the use and disclosure of PHI.

Please do not use general website forms, advertising lead forms, SMS, email, or social media messages to send urgent medical information, emergency information, or highly sensitive medical details. If you are experiencing a medical emergency, call 911.

2. Information We Collect

We may collect information directly from you, automatically through technology, from service providers, and from advertising or lead generation platforms.

2.1 Information You Provide Directly

Depending on how you interact with us, we may collect:

2.2 Health-Related Information

If you choose to provide it, we may collect information related to your service interests, wellness concerns, symptoms, medical history, treatment preferences, medications, allergies, contraindications, or other health-related information needed to evaluate whether a service may be appropriate for you.

We do not require you to provide sensitive health information merely to browse our website. If health-related information is collected through booking, intake, treatment, patient communications, or associated services, it may be subject to additional health privacy rules, notices, consents, or authorization requirements.

2.3 Information Collected Automatically

When you visit our website, landing pages, ads, forms, or other digital properties, we and our service providers may automatically collect information such as:

2.4 Information From Advertising and Lead Platforms

If you interact with our ads, submit a Meta lead form, Google lead form, landing page form, or similar advertising form, we may receive information you provide through that platform, such as your name, email address, phone number, service interests, and answers to form questions.

We may also receive campaign metadata such as the ad, campaign, audience, placement, form name, source, date, and time associated with your inquiry.

2.5 Information From Service Providers

We may receive information from vendors and platforms that help us operate our website, scheduling systems, customer relationship management systems, communications, analytics, advertising, and hosting infrastructure. These may include, where used:

3. How We Use Information

We may use information for the following purposes:

4. Text Messaging and Mobile Privacy

This section is intended to clearly describe our SMS practices, including marketing messages, appointment reminders, service-related messages, opt-in, opt-out, and mobile data handling.

4.1 Separate Categories of Text Messages

The DRIPBaR Jacksonville may send different categories of text messages. These categories are treated separately.

Service-Related and Appointment Messages

If you provide your phone number in connection with an inquiry, booking, consultation, appointment, service, account, or customer care request, we may send service-related text messages. These may include:

Message frequency for service-related and appointment messages varies based on your interactions with us, including whether you request information, book an appointment, reschedule, cancel, or request follow-up.

Promotional and Marketing Messages

We may send promotional text messages only if you separately opt in to receive marketing SMS messages from The DRIPBaR Jacksonville. Promotional messages may include:

Consent to receive promotional text messages is not required as a condition of purchasing any goods or services.

Marketing SMS consent is separate from consent to receive service-related or appointment-related messages. A single consent checkbox or agreement should not be used to combine marketing SMS consent with appointment reminder, customer care, or other informational message consent.

4.2 SMS Opt-In

You may opt in to SMS communications through methods such as:

Where promotional SMS messages are involved, we will seek separate consent that clearly identifies The DRIPBaR Jacksonville as the sender and explains the nature of the promotional text program.

4.3 SMS Disclosures

By opting in to receive text messages from The DRIPBaR Jacksonville, you understand that:

4.4 SMS Opt-Out

You can opt out of SMS messages at any time by replying STOP to a text message from us. After you send STOP, we may send one confirmation message to confirm that you have been unsubscribed. After that, we will not send additional SMS messages to that number unless you opt in again, except as permitted by law.

You may also contact us at (904) 204-1541 to request assistance with communication preferences.

4.5 SMS Help

For help with our SMS program, reply HELP to a message from us or contact us at:

The DRIPBaR Jacksonville

12675 Beach Blvd #101

Jacksonville, FL 32246

Phone: (904) 204-1541

4.6 Mobile Information Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may use service providers that help us operate our messaging program, such as communications platforms, CRM systems, customer support tools, scheduling tools, or SMS delivery providers. Those service providers may process mobile information only as needed to provide services to us and are not permitted to use mobile information or SMS opt-in data for their own marketing or promotional purposes.

4.7 SMS Consent Records

We may retain SMS consent and opt-out records as needed to document compliance with applicable law, carrier requirements, platform requirements, and internal compliance policies. These records may include your phone number, consent status, opt-in source, date and time of opt-in, consent language shown, form version, campaign source, IP address, opt-out date and time, and related audit information.

5. Email Marketing

If you provide your email address or otherwise opt in to receive emails from us, we may send you emails about:

You can unsubscribe from promotional emails by using the unsubscribe link included in marketing emails or by contacting us. Unsubscribing from promotional emails may not stop transactional, service-related, appointment-related, or legally required emails.

We strive to comply with applicable email marketing laws, including requirements related to accurate sender information, non-deceptive subject lines, unsubscribe mechanisms, and physical address disclosures.

6. Cookies, Pixels, Tags, and Similar Technologies

We use cookies, pixels, tags, scripts, software development kits, local storage, and similar technologies to operate our website, remember preferences, measure traffic, improve user experience, evaluate marketing performance, and deliver or measure advertising.

These technologies may collect or process information such as IP address, device type, browser type, pages viewed, actions taken on the site, referral source, advertising identifiers, and conversion events.

You can control cookies through your browser settings. Depending on your location and applicable law, you may also be presented with a cookie banner or privacy preference tool.

Disabling cookies or similar technologies may affect website functionality, booking tools, analytics, advertising measurement, or user experience.

7. Analytics, Advertising, and Marketing Technologies We Use

We may use the following tools and services for analytics, advertising, conversion tracking, retargeting, website performance, and marketing measurement.

7.1 Google Analytics

We may use Google Analytics to understand how visitors interact with our website and landing pages. Google Analytics may use cookies or similar identifiers to collect information about website usage, including pages viewed, device and browser information, approximate location, referral source, and interactions with the site.

Google Analytics helps us measure traffic, improve the website, understand campaign performance, and evaluate user experience. We do not intentionally send personal health information or sensitive medical details to Google Analytics.

7.2 Google Tag Manager

We may use Google Tag Manager to manage website tags, scripts, pixels, and analytics tools. Google Tag Manager helps deploy and manage third-party tags. The tags managed through Google Tag Manager may collect data depending on how they are configured.

7.3 Google Ads, Google Tags, and Google Conversion Tracking

We may use Google Ads, Google tags, and Google conversion tracking to measure the performance of our advertising campaigns, understand whether users interact with our ads, and track actions such as form submissions, phone calls, appointment requests, bookings, or other conversion events.

We may also use Google Ads features for remarketing or audience measurement where permitted. This may allow us to show ads to people who previously visited our website or interacted with our content.

7.4 Meta Ads, Meta Pixel, and Meta Business Tools

We may use Meta Ads, Meta Pixel, Meta Conversions API, and related Meta Business Tools to measure ad performance, understand interactions with our website or ads, build or measure audiences, and improve campaign performance on Meta platforms such as Facebook and Instagram.

These tools may collect or receive information such as page views, form interactions, conversion events, device identifiers, browser information, IP address, and campaign information. We do not intentionally send personal health information or sensitive medical details to Meta Ads, Meta Pixel, or Meta Business Tools.

7.5 CRM, Scheduling, and Communication Platforms

We may use CRM, funnel, scheduling, automation, and communication tools, including GoHighLevel, LeadConnector, or similar platforms, to collect leads, manage appointments, communicate with customers, send emails or SMS messages, manage consent records, and follow up with inquiries.

If these systems are used in workflows that involve protected health information, additional HIPAA-related agreements, configurations, safeguards, or restrictions may be required.

7.6 Twilio and SMS Providers

We may use Twilio or similar communications providers to send and manage SMS messages, including appointment reminders, customer care texts, and promotional text messages where consent has been obtained. These providers may process phone numbers, message content, delivery data, opt-out information, and related messaging metadata to deliver and manage communications.

7.7 Vercel

We may use Vercel for website hosting, deployment, infrastructure, performance, security, and related services. Vercel may process technical information such as IP addresses, logs, request data, device/browser information, and website usage data as needed to host and secure the website.

7.8 Amazon Web Services

We may use Amazon Web Services, or AWS, for cloud hosting, storage, infrastructure, backup, security, logging, or related technical services. AWS may process data as needed to provide infrastructure and security services to us.

7.9 Payment Processors and Other Service Providers

If payments are collected online or through third-party systems, payment information may be processed by payment processors. We do not intend to store full payment card numbers on our website. Payment processors may collect and process payment information according to their own terms and privacy practices.

8. Health Information, Advertising, and Tracking Safeguards

Because The DRIPBaR Jacksonville operates in a wellness and medical-adjacent environment, we take additional care with tracking and advertising technologies.

We do not intentionally use advertising pixels or analytics tools to disclose protected health information for marketing purposes without appropriate permission, authorization, or other legally required basis.

We also work to avoid sending sensitive health details, intake information, diagnosis information, treatment details, medication information, or other sensitive medical content to advertising platforms such as Google Ads or Meta Ads. Where tracking tools are used, they should be configured to minimize the collection or disclosure of sensitive health information.

Users should avoid entering sensitive health information into general advertising forms, general contact forms, or fields not designed for clinical intake.

9. How We Share Information

We may share information as described below.

9.1 Service Providers

We may share information with service providers that help us operate our business, website, landing pages, scheduling systems, communication systems, marketing systems, analytics tools, hosting infrastructure, and security systems. These providers may include CRM platforms, SMS providers, email providers, hosting providers, cloud providers, advertising platforms, analytics providers, scheduling tools, payment processors, IT providers, and professional advisors.

Service providers are expected to use information only as needed to provide services to us or as otherwise permitted by applicable law and their agreements with us.

9.2 Advertising and Analytics Partners

We may share or make available certain website usage, event, and conversion data with advertising and analytics partners, such as Google and Meta, to measure advertising performance, improve campaigns, and deliver or evaluate relevant ads.

This may be considered targeted advertising, cross-context behavioral advertising, or sharing under some state privacy laws. You may have rights to opt out depending on your location and applicable law.

This does not include sharing SMS opt-in data or mobile consent data for third-party marketing or promotional purposes.

9.3 Legal, Compliance, and Safety Purposes

We may disclose information when we believe it is necessary or appropriate to:

9.4 Business Transfers

If The DRIPBaR Jacksonville is involved in a merger, acquisition, sale, financing, restructuring, transfer, or other business transaction, information may be transferred as part of that transaction, subject to applicable law.

9.5 Professional Advisors

We may share information with attorneys, accountants, auditors, insurers, compliance consultants, and other professional advisors where necessary for business, legal, compliance, insurance, or risk management purposes.

10. Information We Do Not Sell or Share for SMS Marketing Purposes

We do not sell mobile phone numbers or SMS consent data.

We do not share mobile phone numbers, SMS opt-in data, SMS consent records, or text messaging originator opt-in data with third parties or affiliates for marketing or promotional purposes.

We may share information with operational service providers that help us deliver and manage SMS messages, but those providers may only use that information to provide services to us and not for their own marketing or promotional purposes.

11. Your Privacy Choices

Depending on your location and the nature of your relationship with us, you may have some or all of the following choices.

11.1 SMS Choices

11.2 Email Choices

You may unsubscribe from promotional emails using the unsubscribe link in the email or by contacting us.

11.3 Cookie and Advertising Choices

You may manage cookies through your browser settings. You may also be able to manage advertising preferences through tools offered by Google, Meta, your browser, your device, or applicable industry opt-out programs.

Depending on your jurisdiction and our website configuration, you may also be able to opt out of targeted advertising or certain sharing through a cookie banner or privacy preference tool.

11.4 Access, Correction, and Deletion Requests

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

We may need to verify your identity before processing a request. We may deny or limit requests where permitted by law, including when information must be retained for legal, compliance, security, fraud prevention, medical record, billing, dispute, or consent-record purposes.

11.5 State Privacy Rights

Depending on your state of residence and whether a particular law applies to us, you may have rights such as:

We do not sell personal information for money. However, use of advertising pixels, cookies, or similar technologies may be considered a "sale," "sharing," or "targeted advertising" under some state privacy laws. Where required, we will provide a mechanism to opt out.

11.6 Authorized Agents

Where required by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf. We may require proof of authorization and identity verification.

12. Retention of Information

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

SMS consent and opt-out records may be retained for an extended period as needed to demonstrate compliance with applicable law, carrier requirements, Twilio requirements, and internal compliance policies.

If information is part of a medical, patient, billing, or treatment record, it may be retained according to applicable health care record retention laws and policies.

13. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include secure hosting, encryption, access controls, vendor management, monitoring, and internal policies.

No method of transmission over the internet, mobile networks, SMS, email, or electronic storage is completely secure. We cannot guarantee absolute security.

Please use caution when sending sensitive information through email, SMS, general web forms, or advertising lead forms.

14. Third-Party Links and Platforms

Our website may link to third-party websites, booking tools, maps, social media pages, payment processors, advertising platforms, or other services. We are not responsible for the privacy practices, content, or security of third-party websites or platforms.

Your interactions with third-party services may be governed by their own privacy policies and terms.

15. Social Media and Advertising Platforms

If you interact with us on Facebook, Instagram, Google, or other platforms, those platforms may collect information about your interactions according to their own privacy policies. We may receive information you choose to provide through those platforms, including through lead forms, messages, comments, or ad interactions.

Please review the privacy settings and policies of those platforms to understand how they collect and use information.

16. Surveys, Promotions, and Contests

From time to time, we may offer surveys, promotions, contests, giveaways, or special offers. Participation is voluntary. We may collect contact information, eligibility information, preferences, responses, and other information needed to administer the promotion, contact participants, deliver offers, or improve our services.

Promotions may be subject to additional terms.

17. Children's Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.

If services are requested for a minor, information may need to be provided by a parent or legal guardian and may be subject to additional consent and health privacy requirements.

18. Do Not Track and Preference Signals

Some browsers may send "Do Not Track" signals. Because there is not currently a uniform industry standard for responding to such signals, our website may not respond to all Do Not Track signals.

Where required by applicable law and supported by our systems, we may honor certain legally recognized opt-out preference signals.

19. International Visitors

Our website and services are intended primarily for users in the United States. If you access our website from outside the United States, you understand that information may be processed in the United States, where privacy laws may differ from those in your location.

20. Medical and Wellness Content

Information on our website is provided for general educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. You should consult a qualified licensed professional regarding health questions, service suitability, contraindications, or medical conditions.

The statements regarding certain wellness services, supplements, or alternative treatments may not have been evaluated by the Food and Drug Administration. Services may not be intended to diagnose, treat, cure, or prevent disease unless specifically stated and legally permitted.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page and update the effective date or last updated date.

Your continued use of our website or services after the updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact us:

The DRIPBaR Jacksonville

12675 Beach Blvd #101

Jacksonville, FL 32246

Phone: (904) 204-1541

For SMS help, reply HELP to a message from us.
To opt out of SMS, reply STOP to a message from us.

23. A2P and SMS Compliance Summary for Website Reviewers

This section is included to make our messaging practices clear to consumers, service providers, and carrier or A2P reviewers.

  • Brand sending messages: The DRIPBaR Jacksonville
  • Business phone: (904) 204-1541
  • Business address: 12675 Beach Blvd #101, Jacksonville, FL 32246
  • Service-related messages may include appointment confirmations, appointment reminders, scheduling assistance, customer care, and account or service updates.
  • Promotional messages may include offers, specials, events, membership promotions, service announcements, and marketing updates.
  • Promotional SMS consent is collected separately from appointment reminder, customer care, or informational SMS consent.
  • Consent to receive promotional SMS is not required as a condition of purchase.
  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for help.
  • Mobile information, SMS opt-in data, and SMS consent records are not shared with third parties or affiliates for marketing or promotional purposes.